If you're struggling to sign in to our platform there's a good chance you'll need to reset your password.
- On our sign in page, you'll first need to click forgotten your password.
- You'll then be asked to enter the email address that's registered to your case.
- Next, you'll need to check your email inbox and hopefully you should see an email from us containing a password reset link.
- If you don't see our email, we'd recommend checking your junk folder for our email address.
- Please attempt the process once more just in case you accidentally misspelled your information.
- Assuming you've received our email, you can now click the link and enter your new password.
- Make sure to record your login details in a safe place for future reference.
If you require additional support, get in touch with our support team who'll be happy to help.