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Did you know there are over 20 Ombudsman schemes in the UK? All investigating disputes in different sectors.

If you’re looking to escalate your dispute in other areas such as travel, retail, insurance, employment, financial products or banking, then there are other organisations and ombudsman schemes that may be able to help.

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Company news

Year of publication

Ofgem Senior Team visit Energy Ombudsman

Maximum Award change for non-domestic energy disputes – closed with decision

Conservative Party Conference Fringe Event

Miatta Fahnbulleh Minister for Energy Consumers visits Energy Ombudsman

Energy Sector Liaison Panel – September 2024

Liberal Democrat Annual Conference Fringe Event 2024

Energy Ombudsman releases updated complaints data for 2024

SNP Annual Conference Fringe Event 2024

Small Business remit extension and maximum award changes

Small businesses to get access to Energy Ombudsman for the first time

Energy Ombudsman reports on first year of broker scheme

Trust Alliance Group appoints new Group Chief Executive

New vision for Ombudsman Services in exciting move to group structure

Trust Alliance Group recognised in UK’s Best Workplace Awards 2023

Energy Ombudsman successfully launches new energy brokers scheme

Energy brokers must be signed up to an ADR scheme by December 2022

Trust Alliance Group secures new acquisition

UK government announces regulation and expansion of heat networks

Trust Alliance Group recognised as one of the UK’s Best Workplaces for 2021

Trust Alliance Group responds to Which? report on Alternative Dispute Resolution

Net zero: Consumers want 'green' action from energy and telecoms providers

Our CAM 2020 report is now live

Response to the government’s Energy White Paper | Dec 2020

Response to Energy UK’s Vulnerability Commitment | Dec 2020

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