From 1st April 2025, Energy Ombudsman can review disputes for all heat network suppliers. Click here to register.
This Green Deal supplier has ceased trading, therefore unfortunately we can't help with your dispute.
Please confirm the following in order to continue:
I confirm the account holder has given the supplier 8 weeks to resolve the issue and is ready to complain and/or has received a Deadlock Letter referring them to the Energy Ombudsman.
I confirm Green Deal Express matches the company name written on the account holder’s bill.
Let's quickly check if you're ready to register your dispute:
Green Deal Express matches the company name written on the account holder's bill.
It's been at least 8 weeks since I first raised the issue with the supplier (or I have received a Deadlock Letter).
I have sufficient evidence to support my case.
Ready to raise your dispute with us?