Network Operator

Inexus Group: we can't review your dispute because the company has ceased trading.

This Network Operator has ceased trading, therefore unfortunately we can't help with your dispute.

Suggested reading

How we can help
What to expect
Why do I have to wait 8 weeks?
Latest news

Understanding your rights
Accessibility
FAQs
What is a deadlock letter?

Please confirm the following in order to continue:

I confirm the account holder has given the supplier 8 weeks to resolve the issue and is ready to complain and/or has received a Deadlock Letter referring them to the Energy Ombudsman.

I confirm Inexus Group matches the company name written on the account holder’s bill.

I have a question Continue dispute

Let's quickly check if you're ready to register your dispute:

Inexus Group matches the company name written on the account holder's bill.

It's been at least 8 weeks since I first raised the issue with the supplier (or I have received a Deadlock Letter).

I have sufficient evidence to support my case.

Ready to raise your dispute with us?

Raise dispute

Inexus Group: we can't review your dispute because the company has ceased trading.

Suggested reading

We just need to check...

Am I Ready?