This supplier has now ceased to provide a mains gas supply, therefore we cannot review your dispute. All Avanti Gas ON customers were transferred to British Gas Business. If you have a dispute regarding Avanti Gas ON, you should contact British Gas Business directly and see if they are able to help.
We understand that complaints can be emotive and consumers who contact us may be angry or upset. We will always do our best to help. We also have a duty of care and ask that users of our service are polite to our colleagues. We will not tolerate any communication we deem to contain abusive language. You can read more about this on our Working Together page.
Creating your case online is the fastest way to get your information to us, however you can also do this by email, telephone and post.
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If you require additional support, process alterations or translation services please visit our Accessibility page for more information.
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