Energy Broker

Certum Group Ltd: we can't review your dispute.

This Energy Broker isn't signed up to our scheme, so unfortunately we can't review your dispute.

If your broker is currently trading we would recommend contacting them directly to confirm their Alternative Dispute Resolution (ADR) provider.

Company name

Certum Group Ltd

Membership status

Inactive

Unique company number

12752617

Trading name

Certum Group Ltd

Start and leaving date

2024-10-08 - 2025-05-29

Membership number

C35CERT01

Suggested reading

Please confirm the following in order to continue:

I confirm the account holder has given the supplier 8 weeks to resolve the issue and is ready to complain and/or has received a Deadlock Letter referring them to the Energy Ombudsman.

I confirm Certum Group Ltd matches the company name written on the account holder’s bill.

I have a question Continue dispute

Let's quickly check if you're ready to register your dispute:

Certum Group Ltd matches the company name written on the account holder's bill.

It's been at least 8 weeks since I first raised the issue with the supplier (or I have received a Deadlock Letter).

I have sufficient evidence to support my case.

Ready to raise your dispute with us?

Raise dispute