Energy Supplier

Electraphase: we can't review your dispute because the company has ceased trading.

This Energy supplier has ceased trading, therefore unfortunately we can't help with your dispute.

Please confirm the following in order to continue:

I've checked that Electraphase is the correct supplier to raise my dispute against

I've complained to Electraphase already

I've received a deadlock letter OR it has been 8 weeks without my complaint being resolved

I have sufficient evidence to support my case, including the date I raised my complaint to Electraphase

I have a question Continue dispute

Let's quickly check if you're ready to register your dispute:

Electraphase matches the company name written on the account holder's bill.

It's been at least 8 weeks since I first raised the issue with the supplier (or I have received a Deadlock Letter).

I have sufficient evidence to support my case.

Ready to raise your dispute with us?

Raise dispute