Green Network Energy ceased trading on 27th January 2021. As a result, we are not accepting any new disputes about the supplier. EDF has been appointed by Ofgem to take on affected Green Network Energy customers. If you complained to us about Green Network Energy before the supplier ceased trading, we'll be providing a written update as soon as possible.
Updates are available from Ofgem's website or through their twitter feed @ofgem.
Customers who have questions should visit the FAQs on Ofgem's website or if they need additional support, call Citizens Advice on 03454 04 05 06 or email them via their webform. Advice will also be shared on Ofgem's Twitter and Facebook channels.