Energy Supplier

The Gas Company isn't signed up to our scheme, so we can't review your dispute

Please confirm the following in order to continue:

I've checked that The Gas Company is the correct supplier to raise my dispute against

I've complained to The Gas Company already

I've received a deadlock letter OR it has been 8 weeks without my complaint being resolved

I have sufficient evidence to support my case, including the date I raised my complaint to The Gas Company

I have a question Continue dispute

Let's quickly check if you're ready to register your dispute:

The Gas Company matches the company name written on the account holder's bill.

It's been at least 8 weeks since I first raised the issue with the supplier (or I have received a Deadlock Letter).

I have sufficient evidence to support my case.

Ready to raise your dispute with us?

Raise dispute