Name: Energy Ombudsman
Address: 3300 Daresbury Park,, Daresbury, Warrington, WA4 9DF, UK
Telephone: 0330 440 1624
Price range: $

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If you are searching for a Heat Network and cannot find your supplier, please get in touch with us via our contact form or call 0330 440 1624 (Press option 3 for Heat Networks, when prompted)

Did you know there are over 20 Ombudsman schemes in the UK? All investigating disputes in different sectors.

If you’re looking to escalate your dispute in other areas such as travel, retail, insurance, employment, financial products or banking, then there are other organisations and ombudsman schemes that may be able to help.

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News

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Year of publication

Coronavirus: Monday 6 April update for consumers

Coronavirus: Energy Ombudsman welcomes government-industry agreement to protect consumers

Trust Alliance Group position on Coronavirus [COVID-19]

Automatic energy switching compensation: media statement

Statement on Storm Ciara power cuts

Response to energy price cap reduction [July 2020]

Consumer Scotland set to strengthen consumer rights

British Gas appointed to take on Breeze Energy customers

Money Saving Expert report calls for faster access to redress

5 terrifying ways you might be losing money this Halloween

Solarplicity collapse: advice for customers and update on complaints (UPDATED)

Toto Energy collapses: advice for affected customers

Eversmart Energy: advice for affected customers (UPDATED)

Eversmart Energy: media statement

Statement on the collapse of Solarplicity Supply Ltd

Solarplicity update [Aug 09, 2019]

Our take on the energy price cap reduction [July 2019]

Solarplicity and TOTO Energy: Update for customers

Trust Alliance Group conference 2019: The highlights

Response to Citizens Advice vulnerability report

Energy complaints: Switching now second only to billing

Energy suppliers to face tough new entry tests

How good are energy suppliers at handling complaints?

Energy supplier One Select ceases to trade

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