British Gas has been appointed by Ofgem to take on Rebel Energy consumers. If you’ve been affected, please read our update below.
Rebel Energy ceased trading on 1st April 2025. As a result, we’re not accepting any new disputes about the company. British Gas has been appointed by Ofgem to take on Rebel Energy consumers. If you’re unhappy with any element of the service British Gas offers as your new supplier, you should contact them in the first instance. If you’ve raised a dispute to us about Rebel Energy before the company ceased trading and we’re awaiting action, we'll be providing a written update as soon as possible.
We understand that complaints can be emotive and consumers who contact us may be angry or upset. We will always do our best to help. We also have a duty of care and ask that users of our service are polite to our colleagues. We will not tolerate any communication we deem to contain abusive language. You can read more about this on our Working Together page.
Creating your case online is the fastest way to get your information to us, however you can also do this by email, telephone and post.
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