close
arrow_back_ios
close
arrow_back_ios
close
arrow_back_ios
close
arrow_back_ios
close
arrow_back_ios
close
Raise dispute
Energy Supplier

E.ON Business: we can review your dispute.

All new energy disputes about E.ON UK should now be directed to E.ON Next.

Information for affected consumers

  • If you were a former customer of E.ON UK, and your dispute is about E.ON UK, but your supply HAS NOT moved to E.ON Next or you have switched away to another supplier, you should still raise your dispute with E.ON Next.
  • E.ON Next will work with the Energy Ombudsman on the resolution of your Ombudsman dispute.
  • If you are with an E.ON Heat Network, you'll need to register your dispute under the name of the Heat Network.

https://case.ombudsman-services.org/signup-energy?url=%2Fapply%3Fcompany%3Deon_business%26sector%3DEnergy

Creating your case online is the fastest way to get your information to us, however you can also do this by email, telephone and post

You can also contact us via:

place

Energy Ombudsman

P.O Box 966

Warrington WA4 9DF

If you require additional support, process alterations or translation services please visit our Accessibility page for more information.

Please be polite to our colleagues

We understand that complaints can be emotive and consumers who contact us may be angry or upset. We will always do our best to help. We also have a duty of care and ask that users of our service are polite to our colleagues. We will not tolerate any communication we deem to contain abusive language. You can read more about this on our Working Together page.

We just need to check...

Please confirm the following in order to continue:

Am I Ready?

Let's quickly check if you're ready to register your dispute:

Ready to raise your dispute with us?